Thursday, December 9, 2010

Avectra’s Recent Release Exemplifies Customer-Driven Innovation and Makes Association Management Software Even Easier to Use

More than 1,400 Associations Receive Automatic Update to Their Critical Business Software

McLean, VA (SaaS Newswire) December 9, 2010

Avectra, the industry innovator for association management software (AMS), has announced the fourth significant release of netFORUM Team and netFORUM Pro for 2010. The upgraded software delivers more than 100 new features and product enhancements that improve data collection capabilities and make it easier for association staff to leverage the software to meet them operational and membership goals.

“Imagine an AMS so useable, you’ll actually use it. This simple premise drives our product development strategy. Our releases are truly customer-driven innovation—over 1,400 customers sharing daily best practices to help drive an improved member experience and staff efficiency,” said Patrick Dorsey, vice president of marketing for Avectra. “Unlike others, we encourage our customers to share their feedback and user experience. Avectra’s commitment to product development and customer success continues to raise the bar in the membership management software market.”

The release has been made available automatically and at no cost to Avectra’s more than 1,400 Team and Pro customers. Enhancements to the company’s 100% web-based membership management software include:

  • Integrated Support – An integrated announcement tool keeps users informed about product developments and issues without checking email or leaving the system. Users also have direct access to Avectra’s Online User Group from within the netFORUM software.
  • Configurable User Settings – Administrators can configure access to critical functionality including the ability to show or hide features such as email templates and access to mailing lists, thus making netFORUM more flexible for all users.
  • Improved Data Collection – Additional demographic fields and improved processes for registering association website visitors help associations capture targeted data about association members and customers.
  • Accounting Enhancements – New cancellation fee and payment profile updates make it easier to reconcile bank transactions–reducing manual processes and saving time and money.

Avectra has also enhanced the speed and processing power of the netFORUM on demand association software with additional upgraded, industry leading 64-bit servers. netFORUM Team and Pro run on Microsoft’s .NET Framework 4.0, 64-bit SQL 2008 databases, 2008 SQL Reporting Services with Dundas software for enhanced graphical reporting and back-end servers running on Windows Server 2008 Enterprise edition.

“Avectra’s industry leading investments continue to deliver high performance for our clients who rely on us to provide their most critical tools,” said Dorsey. “It is part of our commitment to help our customers solve their problems by offering peace of mind about their systems. This means that they can focus on their members and revenue generating programs instead of the headaches of back-end technology.”

Avectra is participating in the 2010 ASAE Technology Conference on December 14 and 15 in Washington, D.C. Visit booth #215 for information regarding netFORUM and Avectra.

For more information about Avectra’s membership management software or to sign up for a free online demonstration, visit http://www.avectra.com/livedemo.

About netFORUM Team & Pro

netFORUM Team & Pro are Avectra’s 100% Web-based association management software solutions. With complete association management functionality, both products are designed and configured to meet association needs without the cost or complexity of customization. Avectra Social Community provides netFORUM Team and Pro customers with social networking tools designed to improve the organization’s business, recruitment efforts, member communications, and results by inspiring conversations with and between members, building long-term loyalty, and forging deeper relationships with their members.

About netFORUM Enterprise

netFORUM Enterprise is Avectra’s hosted, enterprise level association management that delivers advanced association management tools and the ability to be customized to meet the most complex business needs – all while remaining on the upgrade path.

With more than 30 modules designed for complete association management and Avectra’s on demand SaaS (software-as-a-service) model, netFORUM Enterprise is accessible at any time, from anywhere. And customers can rest assured knowing that their data is safe, as all Avectra solutions run in a secure, world-class hosting facility with complete system redundancy, fail-safe power systems and full database backup.

In addition to Avectra’s internal development and implementation resources, the company also boasts a network of implementation and industry solution partners who work with the company’s customers to implement netFORUM Enterprise or extend the system’s functionality.

About Avectra

For the last 16 years, Avectra has been translating our customers’ needs into market-leading association management software – whether our customers serve members by the hundreds or hundreds of thousands. Our 100% Web-based technology integrates data with business processes and then automates it, so our customers can engage members, provide access to all of their resources and get more done. Each of our solutions is continually refined by the user community, ensuring that we have the features our customers need to run their businesses and lead their industries. With ongoing, automatic upgrades that won’t disrupt service or incur additional costs, we keep our customers current with the latest technology. Avectra is headquartered in McLean, Va., with a regional office in Chicago.

To explore the netFORUM family of products, please visit http://www.avectra.com, or call 800-858-8272.

Media Contact:
Patrick Dorsey
(703) 506-7037
pdorsey(at)avectra(dot)com

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