Sanovi partnered with HDFC Bank to ensure recover readiness of the bank’s critical IT applications
December 15, 2010 (SaaS Newswire) – At the 45th Annual IT Convention, Computer Society of India (CSI) presented the CSI 2010 awards for Excellence in IT to HDFC Bank in the BFSI category. The CSI Awards for Excellence are given to technological projects and innovation in various sectors like BFSI, Product Manufacturing, Service Sector, Non-profit organizations and Quality Assurance.
Out of the 143 nominations received, 43 were in BFSI segment and top honor was accorded to HDFC Bank in the BFSI segment for adoption of an effective DR plan.
The six CSI criteria for selecting the winners of IT Excellence Awards were criticality of IT usage, improvement of customer service, innovation, return on investment, quality of management, and impact of the project (on organization/society/industry). The evaluation process included two rounds of scrutiny and elimination, followed by presentations by 10 finalists before the jury.
HDFC bank has been an early adopter of disaster recovery (DR) management planning in India. HDFC Bank is among the country’s largest financial institutions, with a network of 1412 branches and 2890 ATMs in 528 Indian cities. HDFC Bank may cause systemic risks in the Reserve Bank of India’s (RBI) Real Time Gross Settlement (RTGS) system if there is a business continuity failure as almost 40 % of RTGS transactions are routed through it. Hence DR management is of extreme importance for HDFC Bank.
Out of its 350 applications, HDFC Bank selected eight core applications critical for the bank’s customer service continuity in the first phase of DR implementation.
As part of the DR management project, HDFC Bank partnered with Sanovi Technologies to implement a DR management solution which tracks and monitors RTOs as well as RPOs. Thus HDFC Bank gradually evolved to the Gartner model, which details how to organize DR management structurally in a bank (called the Chief Risk Officer model).
“Sanovi has partnered with HDFC Bank in to ensure that HDFC bank’s IT has a disaster recovery plan that works and meets business needs. The goal was to ensure recovery within set time objectives and provide seamless transition of application services to 25,000 of the banks end users”, says Lakshman Narayanaswamy, Co-founder and VP Products, Sanovi Technologies Limited.
Deployment of Sanovi DRM Suits ensured that the Productivity increased as:
1. Over 85% reduction in application fail over time
2. 100% increase in frequency of DR drills
3. Over 75% reduction in the time required for DR drill preparation & validation
The Operational efficiency also increased at HDFC Bank:
1. Real-time alerts on RPO, RTO deviations of critical applications
2. Five time increase in number of DR solution deployed with no increase in staff
Sanovi helps organizations across the globe proactively manage disaster recovery (DR) environments and ensure business managers that applications can be recovered in compliance with service level agreements. Sanovi DR Management™ Suite, is a comprehensive family of enterprise-class DR management software solutions for validating, monitoring, testing and automating recovery. For more information visit www.sanovi.com.
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Tags: hdfc bank, saas news india, sanovi drm, top csi honor
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